TERMS AND CONDITIONS
These ‘Terms and Conditions’ govern your access to and use of our website and the products
offered on it. By visiting our website or placing an order, you agree to these
Terms — so please read them carefully.
This website (www.houseofnamah.com) is owned and operated by ‘Swasti Vinayaka Synthetics Ltd.’, the parent company of ‘House of Namah’.
Orders can be placed directly on our website. Once confirmed, you’ll receive an email with the order details.
We reserve the right to cancel any order due to product unavailability, payment issues, or suspicious activity. If so, you will be informed and refunded in full.
All prices on our website are in INR and inclusive of all applicable taxes.
We accept secure payments via Razorpay, credit/debit cards, UPI, and net banking. Cash on Delivery is available for select pin codes and may involve an additional fee.
We deliver Pan India. Orders are typically shipped within 24–72 hours and delivered within 2–8 working days, depending on location.
Free shipping is available on all non-discounted orders above ₹2,990. For more, see our Shipping Policy.
We offer a 30-day return and exchange window from the date of shipping.
Returned items must be unused, with original tags and packaging intact. We provide easy doorstep pick-up for exchanges and returns at a nominal fee of ₹100.
Refunds will be processed to your original payment method within 7–14 business days after we receive and verify the returned item.
All product listings are subject to availability. We strive to keep our stock updated in real-time, but errors may occasionally occur. If an item is unavailable after purchase, we will inform you and issue a refund.
All content on our website — including text, images, logos, graphics, and designs — is the intellectual property of House of Namah. Any use or reproduction without written consent is prohibited.
Your data is sacred to us. We only collect and use it to provide a seamless shopping experience. By using our site, you consent to our Privacy Policy.
You are responsible for maintaining the confidentiality of your login details. House of Namah is not liable for any loss or damage arising from unauthorized account access.
While we strive for perfection, we are not liable for indirect losses or damages related to use of this site or our products.
These Terms are governed by Indian law. Any disputes shall be subject to the jurisdiction of courts in Mumbai, Maharashtra.
We may update these Terms from time to time. Continued use of the site implies agreement to the latest version.